If your payment terminal screen isn’t turning on, follow these steps to troubleshoot the issue:
Try a different power outlet
Plug the device into another outlet to rule out any issues with the current one.
Use a different charger
If you have an extra charger, try using it to check if the issue is with the original charger.
Try a different power plug
Make sure the plug is working properly by using a different one.
Contact our support team
If the screen still doesn’t turn on, please reach out to our support team. We’ll be happy to help you resolve the issue.