The transaction list provides an overview of all individual gross transactions, including the exact time they were processed. You’ll also see an estimated payout date.
⚠️ Please Note: The payout date is an estimate and may occasionally differ from the actual payout date. However, it is usually accurate. Click the info icon next to the payout date for more details about payout timing.
Transaction Icons
Each transaction is marked with one of the following icons:
-
Single Green Checkmark
Indicates the payment was successful but has not yet been paid out. -
Double Green Checkmarks
Indicates the payment was successful and has been paid out correctly. -
Grey Cross
Indicates the payment was canceled due to a connection timeout. The amount has been or will be refunded. -
Red Return Arrow
Indicates the transaction was refunded by the employee.
Transactions are grouped by day, with grey bars that show the total amount for each day.
👉 Don’t want employees to see daily totals or want to limit the number of visible transactions?
Go to the article on Sales Settings to learn how to manage these options.
Navigating The Transaction List
At the top of the transaction List, you can filter by status:
-
All
Shows all transactions and refunds, including both card and cash payments, paid or unpaid. -
Paid Out
Shows only the transactions that were paid out on specific dates. -
Not Yet Paid Out
Shows transactions that have not yet been paid out.
⚠️ Note: This status is not updated in real time. A transaction may already have been paid, even if it still appears as unpaid. The information is generally updated daily around 18:00. -
Refunds
Displays all refunds that have been processed. -
Cash
Shows all cash transactions recorded in our app.
Transaction Options
When you click on a specific transaction, you can perform the following actions:
- Issue A Refund
-
Send Receipt Via:
- SMS
- QR code
If the selected transaction is a refund, you’ll also see a reference to the original transaction.